Feature

Turn Abandoned Carts
into Recovered Revenue

70% of shoppers leave without paying. Symphony of Code automatically follows up — and brings them back. Stripe doesn't touch abandoned sessions.

Start Recovering Revenue See How It Works
How It Works

Three Emails.
One Automated Sequence.

The moment a customer enters their details and leaves without paying, Symphony of Code captures the session and starts a timed recovery sequence — no manual work required.

  • Email 1 sent 1 hour after abandonment — friendly reminder with cart link
  • Email 2 sent 24 hours later — highlights your return policy and trust signals
  • Email 3 sent 72 hours later — optional discount incentive you configure
  • Sequence stops the moment the customer pays
Recovery Sequence — Live Preview
EMAIL 1 · 1 hour after
You left something behind
Your order is still waiting. Complete your purchase in one click.
Complete My Order
EMAIL 2 · 24 hours after
Still thinking it over?
Free returns. Secure checkout. Thousands of happy customers.
EMAIL 3 · 72 hours after
Here's 10% off — just for you
Use code SAVE10 at checkout. Offer expires in 24 hours.
70%
Average cart abandonment rate
13%
Typical recovery rate with Symphony of Code
3x
ROI on first recovered session
FAQ

Common Questions

Does the customer need to be logged in?
No. Symphony of Code captures the email address entered during checkout, even if the customer never created an account. As long as they entered their email, recovery emails will trigger.
Can I customise the email content?
Yes. From your merchant dashboard you can edit the subject lines, body copy, and timing for each email in the sequence. The discount in Email 3 is optional and configurable.
Does Stripe offer this?
No. Stripe's Checkout and Payment Intents expire silently. There is no native abandoned cart recovery — it requires third-party tools, custom development, or a Klaviyo integration. Symphony of Code includes it out of the box.
Is this GDPR compliant?
Yes. Recovery emails are sent on the basis of legitimate interest for an incomplete transaction — a recognised lawful basis under UK GDPR. Unsubscribe links are included in every email.

Start Recovering Revenue Today

Apply for a Symphony of Code merchant account and abandoned checkout recovery activates automatically.

Apply for an Account

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